Contact
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Email us
We are a small team. You will get a person, not a ticket queue.
| Reason | Address | Response |
|---|---|---|
| Anything about the product | hello@omnitopical.com | Within 1 business day |
| Billing, refunds, invoices | billing@omnitopical.com | Within 1 business day |
| A fabricated fact or bad citation | trust@omnitopical.com | Within 1 business day |
| Privacy requests, data deletion | privacy@omnitopical.com | Within 30 days |
| Security vulnerabilities | security@omnitopical.com | Within 48 hours |
| Legal | legal@omnitopical.com | Within 5 business days |
Reporting a security issue
Please email security@omnitopical.com before disclosing publicly. Tell us what you found and how to reproduce it. We will confirm within 48 hours and keep you updated until it is fixed.
We will not pursue legal action against anyone who reports a vulnerability in good faith and gives us reasonable time to fix it.
Before you email about a broken page
Include the URL and roughly when you saw it. That is usually enough for us to find it in the logs.